Dtsdalton Swann

Review of Universal Property and Casualt...

DO NOT DO NOT DO NOT USE THEM!! Had them as our ho...

DO NOT DO NOT DO NOT USE THEM!! Had them as our home insurance for 3 years never missed a payment. Kitchen ceiling sprung a leak 9 months ago. Still cant start construction because some supervisor named william and his buddies at the company do not answer phone calls, emails or return calls or emails. They will not give a check to the contractor to begin the construction. Black mold is setting in in the whole cieling. Still cannot get a response. I REPEAT DO NOT USE THIS COMPANY. They are very responsive when you need nothing from them or are not a customer yet. Once you need them they disappear. Pay more elsewhere with a trusted insurance company. All they do is tell you to contact support but then support says contact a supervisor via extension, then forwarded to voicemail. DO NOT USE THIS COMPANY!