This hotel, I have checked in yesterday and so far...

This hotel, I have checked in yesterday and so far this morning getting out of hotel from the elevator to my car, and from valet took us an hour (waiting for elevator 25 min and valet took 35 min). This hotel definetly are not well organized and service here is very unprofessional. Waste of money for sure. Oh and also escalator was not operating and no manager on sight at 10:30am. Definetly overrated.