Marina S

Review of Pani Dolci Bakery

GIRL AT COUNTER WAS SO RUDE. I definitely wanted t...

GIRL AT COUNTER WAS SO RUDE. I definitely wanted to get her name to make this whole review for her. When I asked for it she seemed like she didn t want to tell me, wasn t even making eye contact while rolling her eyes and I couldn t even understand her. I believe I heard Itsy or Izzie. I was excited to try this place out. I wanted vanilla cupcakes, so I went to handy dandy google and Yelp. I found this place and decided to head there. Store looked cute, clean and the food looked unique. Now I don t know if this chick had a bad day or didn t want to work there, but THERE WAS NO NEED for her to have a stank attitude. Why do you work there if you re not friendly, patient or pleasant. The way she handled my order, I m sure you re losing a lot of customers. I said do you have vanilla cupcakes and with her crusty attitude she was like no we only got chocolate and Oreo. She didn t tell me when they would have vanilla or even have decent customer service skills to seem empathetic. She didn t suggest anything else and made it seem like I m taking up her time. Please fire her and get better customer service. You definitely lost me as a customer and I will NOT be advertising or promoting this place to anyone... Terrible experience here first time. Don t go here unless you like bratty, unprofessional, dusted females that have ZERO customer service. I don t understand how she even got this job. You re around pastries and cupcakes all day, lighten up... on a side note, there was this older lady that took the guy s order behind me and she was delightful! She was naming desserts left and right and smiley! Too bad I didn t have her take my order. I didn t even want to eat the desserts I got because she ruined the whole experience!!!!!!!!