My husband and I rented an oceanfront king-size ro...

My husband and I rented an oceanfront king-size room for our 13 year wedding anniversary on July 17th. We checked in and went on the patio for about 20 minutes, then we decided to go to the beach. We came back to the room a little while later to get something and realized that there was a bar on our patio door so that we could not go on the balcony. We were so disappointed! When we went downstairs to the desk, they let us move into another room, but we wanted the oceanfront room because that's what we ordered for our anniversary! We still had to pay for the other room! The other room should've been free since it was not tge room we wanteTd at all! They gave us a $25 credit to the gift shop and a free desert for our anniversary, but that does not make up for our anniversary being ruined!! We were devastated!