Mark Harper

Review of Holiday Inn Cleveland Airport

I am very unhappy about not being allowed to have ...

I am very unhappy about not being allowed to have an extended check out on 4/1/19. No loyalty to club members and people who like to stay at holiday inn!<br/>Due to my work schedule on 3/31/19 I had to work 6:00AM to 3:30PM and again at 10:00PM to 11:00AM to 4/1/19. I have been a Hoiliday Club member for over 10 years and have never been denined a simple extra time to grab a hours sleep and shower be for I have the 3 hour drive home.<br/>Instead I will have to sleep in my vehicle before heading home.<br/>I spoke with the rewards office to give them my comments and the next time I have to go to Cleveland I will use another hotel chain!!