Faizan Padhani

Review of Mayfield Toyota

Update: Bought my vehicle in July. Was told 5000 a...

Update: Bought my vehicle in July. Was told 5000 aeroplan points will be updated to my account. Points have not been updated yet. Contacted the dealership 4 times via email and many times over phone. Answer I got "we entered your number in late so toyota declined it" the dealership did not have the courtesy to even let me know. Just randomly checked and found out. They are prompt and fast in selling the car initially but after buying experience is unprofessional and poor.

Great buying experience! They stayed late to help me work with my shift work. Sales team was great and Sukh and the sales manager went above and beyond. Ordered roof racks and the fitting wasnt right. The were not only able to accomadate my planned trip by offering me a rental vehicle of my choice to accomodate my needs and fix the problem they offered a free detail coupon for the error. Service manager James kept me up to date with pictures on the vehicle and patiently dealt with my frustration. Thank you Mayfield toyota staff for all your help and keep up the great customer service.