Went to purchase a TV. Sales man Mr. George was ve...

Went to purchase a TV. Sales man Mr. George was very helpful and seemed very passionate about his job. he takes all the time to answer questions professionally and efficiently and he seemed very knowledgeable in this field.

Second day, while unpacking the TV we realized that the TV had a broken screen. I returned the product on the same day, (I didn't even get the chance to plug it in) the managers tried to put all the blame on me and did everything possible so to make me look like i'm lying. Everything was packaged, They insisted that I was the one who caused the damage and that I should suck up the 800$ that I paid for my TV. After waiting for more than 2 hours to get this issue resolved, George the same sales person who sold me the TV stepped in and took care of me and made me feel comfortable again. within minutes he replaced my television.

This place deserves a 0 stars because of the bad customer service and the bad experience I had. I never lost my temper in a long time until I tried to fight for my right at Visions. Am I shopping there again? I don't think so. I'm giving a 4 stars for George only.