Jack Michell s employees clearly haven t read his ...

Jack Michell s employees clearly haven t read his book Hug you Customers . On two separate occasions my husband and I have gone in to shop and not one person greeted us or asked if we needed assistance. It s not that they re busy by any means, they typically are talking to each other or just standing around. I m curious if it is because we look like we re in 20s and the sales associates don t take us seriously. Whatever the case may be, I will never be going there again.