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Benedict Connelly

3 years ago

I had a mostly positive experience there. They did...

I had a mostly positive experience there. They did a free beer night on an evening I stayed there, which was a delight. However, a staff member named JR was intoxicated (presumabley off the beer the hostel gave him) and terribely rude and aggressive towards me. I DID NOTHING TO PROVOKE THIS! Literally was sitting on my phone having a cigarette when he started at me. I didn t know he was staff at the time, but I was very angry when I learned he was. He was so bad that a fellow staff member approached me to apologize the morning after, which I appreciated. But JR was not held accountable and despite seeing him the day after, he offered no apology for his actions. The reason I share this story is to make the green tortise aware that despite the efficient albeit lax environment there, they still need to make sure they hire good people without such baggage. I didn t pay much to be there, but I would have expected the money I did pay was to provide me and other guests with a safe space to stay. Having a belligerent staff member comprises that dynamic. I never felt physically threatened, but things could have easily escalated in what was otherwise a peaceful and friendly place to stay.

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