Anesa Richardson

Review of Apple Center Uhlmann

went to my appointment about a phone I bought from...

went to my appointment about a phone I bought from another company and was told it was beyond repair. I was told that I could buy a new phone that would be unlocked. Paid $380 for the phone only to find out, the phone isn't unlocked and I have to go back to the same phone company who sold me the first phone that didn't work. I paid $263.99 for the first phone and they are refusing my refund. Also, apple wouldn't sale me the other phone without giving them the one I had. The phone I bought from the apple store was not new, was not unlocked, and I was played!!! If any service person looks in the phone info, it says I got the phone in August 2017. I bought the phone from this store TODAY!!! Was told it's info is from the other phone. I BOUGHT THAT PHONE ON 3/22!!! Then I asked for a refund and the old phone back and was told "all replacement phone sales are final". This has all been a HUGE waste of my time and has tremendously tested my patience! Now, I have to go back to the company who screwed me over to get this new phone unlocked! I will be selling it! NEVER WILL I EVER SET FOOT IN THIS STORE OR PURCHASE ANOTHER APPLE PRODUCT!!! FIRST TIME IN THIS STORE AND DEFINATELY THE LAST!!!!