Some of the staff are ignorant. It also took me th...

Some of the staff are ignorant. It also took me three days of asking for a microwave to actually get one. The house keepers do not come to your room at all while your checked in. We had to stop them to ask for toilet paper. Once they ignored us. You have to let the water run for atleast 5 minutes before it gets hot. The windows let so much cold air into the room its not even funny. Every time we went to the pool, the chlorine was so bad it irritated my our skin. The hotel is very nice looking so its kind of sad that no one cares. Although most people in New York that I have met are rude, so maybe its to be expected.