Daniel Mellen

Review of Toyota of Alvin

I just picked up a 2014 magnetic gray Tundra with ...

I just picked up a 2014 magnetic gray Tundra with the platinum trim option. I'll start out by saying that this wasn't an easy car to find. I went to Toyota of Alvin and introduced myself (yes, no sales people waiting to pounce on you) to Gregg Anthony. Greg educated me, slightly more than my online research, on the differences of the various trim packages available in the Tundra as well as the changes, slight and significant, in this model year as compared to last. Gregg didn't have the color truck I wanted so I left and went to a few other dealerships in the area. Gregg followed up with me via email and phone with tact and professionalism. He wasn't over-anxious and didn't over communicate. He gets it. He offered to have me and my wife back out for a test drive and to run some preliminary numbers to get to an agreement that would allow them to get the color/package I wanted. Gregg worked with me and their management to allow me to put a tiny deposit down and they promised to secure the car (which wasn't available in a 5-state region, previously). 48 hours later, Gregg called to tell me there was a delay - a delay while they washed and prepped the vehicle for my pickup. I went in and brought my TrueCar guaranteed discount price - for which Alvin wasn't the highest - gave my coupon to Gregg and the negotiations started. We ended up very close to where we started, it was only 3 trips to the management bay and I was very happy with the final deal. Finance (Frankie) was friendly, competent and honest - explained everything (and some things twice) to my satisfaction. Service introductions (Carl) were made and those guys seemed laser focused on keeping people in the customer waiting area and on the phone happy. I was duly impressed. I would recommend Gregg Anthony in a heartbeat. The guy is an honest man looking to do right by his clients without games, pressure or lies. When my friends or family have Toyota car needs in the future, Gregg will definitely be the one I point to and say "I know a guy." Don't miss out on an opportunity to experience car buying as it should be.