This company has quickened its responsiveness and ...

This company has quickened its responsiveness and the quality of its communications recently thanks to the Addition of Katherine Henriques. I own 3 units in 3 different buildings and am partial to the other 2. I've found RCP to be less timely and more succinct (nearly terse) in their communications in the past. Recently there's been an improvement in this area. While the board holds the ultimate decision making authority on spending I'm seeing increased efforts recently in the areas of delayed maintenance/deferred upkeep (roof/balconies) which has adversely affected the resale/market value of units. The building's staff is adequate, although I would like to see them be more proactive and less interested in the personal affairs of residents and more hesitant to share that information with others (e.g., who is moving from what unit and when). I would like to see RCP offer unit owners (not just the board) advice on improving/maintaining the value of their units and advocate for bulk purchase of things like windows-screens /ac-heating, electrical outlet upgrades, CO-fire alarm detectors, etc., to save $ via volume purchasing. I would also like to see an improvement in the street side landscaping to be on par with the buildings in the nearby area. Also the curb in front of the building is in dire need of scraping/painting. They get the star for most improved.

Recently there has been confusion on their part in the accounting department. Their billing isn t the best (I find it confusing) so keep track of your payments and statements and look out for mystery charges. Credit balances disappear.

They ve improved from terrible to tolerable but keep your own records.