Richard Johnson Jr

Review of Courtyard by Marriott Denver C...

Sadly worst Marriott I ve been to...

Sadly worst Marriott I ve been to...

I believe the woman was named Tasha, I booked my reservation on a Saturday and called and explained to the front desk that I will be arriving to Denver in the morning the next day (6AM to be exact), then I was told they swapped over for me to check in the morning so I will for sure have a room next thing you know I arrive to Denver and was told by the lady Tasha that there are no rooms and there won t be any available until the afternoon, I was super frustrated as it is early in the morning and for me to be told there are no rooms and that she was on the call yesterday and she said they don t guarantee anything well if you guys don t then why did you say it!!!! Oh but I can always come later I said that s not the problem I don t live here or have a place to go and I booked this yesterday .... anyways I ve been to many Marriotts as I am a member and this specific on in Denver Colorado was the worse I ve ever been to due to the poor customer service.

In other news thank god the other Marriott down the road had availability therefore I can check in, so I don t have to find a place to stay or something to due until the afternoon... and NO the courtyard Marriott did not call the other Marriott to help me out I did.