We had to make an emergency booking after our flig...

We had to make an emergency booking after our flight was cancelled due to the Taal eruption and all hotels close to the airport immediately filled up.

Even the lower tier rooms are absolutely breath taking and luxurious, as was the interior of the hotel. There was initial difficultly finding my reservation due to their call centre incorrectly spelling my name, but Mary was incredibly helpful and secured a room for us. We were unable to use the breakfast we paid for as our airline suddenly rescheduled our flight to early the next morning, but our call charges (from calling airlines trying to coordinate flight details and reschedule layovers) were waived as a courtesy.

Whilst we had a short stay, we will 100% be coming back. Very hospitable and definitely helped in turning around a stressful few days!