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Brandon Strick Review of The Elms Resort and Spa
Gift from co-workers. Hotel room and overall staf...
Gift from co-workers. Hotel room and overall staff experience is 1 star. At this price point, complete failure. Dirty carpet, ripped drapes, mystery ooze on full length mirror, noisy heater in drafty room, WiFi on and off. Restaurant was just okay but very cold and drafty. Spa was the bright spot, and would be worth a day trip although double charged for service. They eventually took care of that. The Kansas City area has gotten some great new hotels and the Elms cannot compete at their price point. Spa would be a solid 4 stars.
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