cfmanheimer

Review of Chrysler Jeep Dodge Ram 24

DO NOT WASTE YOUR TIME WITH THIS DEALERSHIP!! Abso...

DO NOT WASTE YOUR TIME WITH THIS DEALERSHIP!! Absolutely the worst experience I have ever had buying a car. From the moment we walked into this dealership, everything went sideways. Our car salesman ( I will not say names out of respect to him) was extremely pushy and dishonest throughout the entire process. In fact everyone working in this dealership is dis honest. The person who financed my car had to reprint the note 3 different times due to mistakes on his end and adding in costs that were not disclosed for the beginning. At one point I was financing a $21,000 for $27,000 after putting $5,000 down. Let me know how that monkey math was done.. I was told that the Lojak comes with the car and I was not paying for it, when meanwhile they were charging me an extra $800 for the Lojack. Every transaction that was done was extremely shady. There were only 2 employees in the entire dealership who were respectful. In the end, I was sold a lemon and got a full refund. The car was making a horrible sound and we had taken it in to be serviced 3 times and they were unable to solve the issue. But this was after months of back and forth and having to get a hold of the owner because no other manager was willing to work with us and compromise. The actually didn t even gave us the lemon law document to sign which I found extremely interesting considering this is a Massachusetts law. The employees at this dealership need some serious coaching in customer service. Don t waste your time with this place. Do yourself a favor and get a car from somewhere with honest employees, clear pricing and good customer service.