Went to get an oil change on 8/31/2020 Mo the serv...

Went to get an oil change on 8/31/2020 Mo the service rep was helpful. Once I got the estimate and my car, a light on the dash board appeared. (It wasnt there beofe) I called him and lm that same day and every day after. Till today 9/3 I havent received a call or msg from him or supervisor. Smh what is this service called