Joshua Williamson

Review of Regal Nissan

I just recently purchased a 2014 Nissan Maxima fro...

I just recently purchased a 2014 Nissan Maxima from another dealership. I had been looking at some of the accessory kits and decided to price around on the labor for installation. I've called about 5 other Nissan dealerships in the Atlanta area today and received a range of prices quotes or they took my information and offered to call me back. Not so at Regal. I was looking at 3 kits. They were only able to give a definite answer on having the spoiler installed. The other 2 kits I was given a vague 'I'm not 100% sure because I don't have the specs for the install infront of me but somewhere around $300 each for the other kits." For one, they were over pricing the install for one of the kits over the highest quote I received today by almost $150. Since he seemed unsure, I asked if he could give me a call back later with a more accurate quote. He then told me it would be $300 a piece and he didn't need to look?!?! I told him that he just said he wasn't sure and I'd rather he double check and get back with me with a verified quote on the labor. He then told me that they had a line of cars in the service area and he didn't have time to look but that $300.00 for each kit was going to be correct. Well needless to say, he lost the sale after that. If you will treat a potential customer like that, I definitely don't want you actually working on my vehicle.