B

Bcast

3 years ago

I was there today and got helped with my bottom br...

I was there today and got helped with my bottom bracket! Great help, they know of what they are talking about. And if they don't know, they will get you with someone that knows about your problem and won't disappoint you.
Also as customers we need to explain well our problems, their staff is well experienced on bikes but that doesn't mean that they will know your bike and your riding style (if you are rough on it or super careful)like you do. So don't expect them to understand what's wrong with your bike if your explanation was something along the lines of, the "little thing" that holds this "big round part" has a weird sound. Make sure your point get across by using the right words and names. This will improve your experience and satisfaction.

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