Let me start off by saying, my family loves this p...

Let me start off by saying, my family loves this place, me on the other hand, not so sure. I ordered something pretty safe, Chicken Parmesan. When it came out, the cheese on top of it was melted, but cold and hard and the marinara set my mouth on fire. I believe I may have been given the spicy sauce by accident. I had ordered something to go when I placed my order for my husband, I asked the waitress if this was going to be the same sauce and she said yes. I told her to cancel it then because it was way too spicy and he couldn't eat it. She never asked me if I wanted something else or apologized or anything as to why I hadn't touched my meal. I am very disappointed in that I spent $22/tip , on something I couldn't eat and no offer to fix either. I know mistakes are made, but acknowledge and offer, to keep a customer.