Elizabeth Henke

Review of Sheraton Brooklyn New York Hot...

This experience was very much mixed. The staff at ...

This experience was very much mixed. The staff at the front desk and in the hotel dining space were wonderful...but my compliments end there. I organized a three day event hosted at the Sheraton Brooklyn. Prior to the event, I had to perform an unreasonable amount of follow up calls and the coordinator was impossible to reach. He would promise to follow up with various emails and never did. Each time I received an invoice there were mistakes. This caused many last minute headaches which I had hoped to avoid by acting early. I felt very nickel and dimed throughout the entire process, and now days after the event, the hotel charged a personal credit card instead of the business credit card I provided.

My recommendation, if you are going for pleasure and wish to stay close to many metro stops-this is a great place. But do NOT host an event at this hotel.