J

Joy St. Louis

4 years ago

Showed up to exchange old ccurrency.This transacti...

Showed up to exchange old ccurrency.This transaction is now only done Tuesday through Thursday. Forms are available any day. Dress codes aren't being strictly enforced for customers which is helpful. There are queues outdoors to fill out the forms. Once complete and a five minute wait there's a seated queue to see the people who process your request. The wait from the end of this queue is 10 minutes.
Things move quickly once you get to the request review stage. The required documents include: completed form, passport and having proof of residence isn't necessary but could be useful. After this information is verified then you are directed to the tellers upstairs. The queue there is very short and very few words exchanged before you are being directed out of the building.

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