John Sisson Review of Toyota of Alvin
I was looking for a 19 4Runner in Voodoo Blue. The...
I was looking for a 19 4Runner in Voodoo Blue. They replied that they had the vehicle, when could I come for a test drive? I explained I could come that evening but I did not want to go out there and the vehicle not be on the lot. I said I had that trick played on me before and that was not something I was interested in doing and would be very upset if it happened. I was told there should be no issue with my request and they would see me that evening. Well, there was no such vehicle on their lot and they tried to tell me they had sold it a couple days earlier. True to my word, I expressed my displeasure. After the sales manager assured me that I was not lied to and the vehicle I wanted just sold 2 days earlier, I pressed him about the issue. Eventually he told me that all dealerships use that tactic to get people on the lot. I will let the reader decide if I was lied to, I know what I believe. To me, a person's word means something. If I cannot trust a simple statement of being in possession of a vehicle, what happens if there is a real issue? Ask yourself how important honesty is to you.
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