I used to be a regular customer since 2012, up unt...

I used to be a regular customer since 2012, up until 2016 they were doing OK. Since then, they started going downslide; smelly rooms and bathrooms, uncomfortable beds, broken furniture and the room prices keep rising. The newly refurbished rooms (end of 2017) seem to be alright, but still not to the expected level... Disappointed.