It was my mother s first time visiting this office...

It was my mother s first time visiting this office after hearing that she had Cancer. There was one Rude & Very Nasty front desk attendant. She was very short with my mother and I, her tone was extremely disrespectful! We were lead to the back where we met Dr. Laura Williams. Dr. Williams walked into the room and greeted my mother and proceeded to speak with her as if I wasn t in the room! She examined my mother and proceeded to take us into the conference room. She talked with my mom in regards to what was next but never talked to the both of us. I truly understand that my mom was the patient but she was lacking in compassion, empathy, and understanding the emotional compacity that Cancer does to the family as well. To be a great physician it takes more than being good at the Surgery part of your job. It also takes great BEDSIDE MANNER. It also takes a Great Team that is held accountable for Treating All patients Equal.