I m from California and purchased a VW from Hannah...

I m from California and purchased a VW from Hannah when visiting family over a weekend. I had been scouring the internet for several months and found the absolute best deal anywhere on the West Coast for a Certified Pre-Owned CC. Josh, the sales person, arranged everything in advance so the transaction was quick so I was able to enjoy my weekend.

After returning to California the after-market sun-roof started giving me trouble. The local dealer told me that they could not repair it and that it was not covered under the warranty. I called VW and they politely, but firmly, stated that neither they nor the dealer had any responsibility.

Then I contacted the folks at Hannah. Jay, a manager, got right back to me and said they would take care of it and pay for the repairs. I got the repairs done here in California and they reimbursed me. Jay kept on top of it through the whole process and even made sure the reimbursement was sent FedEx overnight! It s a long way to Vancouver from Sacramento but when I m ready to trade in my CC it ll be Hannah VW of bust! Thank you Josh and especially - thank you Jay!