The team at Copper Creek is exceptional. They did ...

The team at Copper Creek is exceptional. They did everything in their power to make my Dad and I feel at home and well cared for. They are a compassionate team of professionals that genuinely care for their residents. They went out of their way to accommodate our arrival even before we arrived. My dads journey was long getting here. I flew him to AZ from upstate NY with a Medical Escort, he has dementia and is recovering from surgery on a broken femur bone. I wanted him closer to me and my family. The journey was scary for me. Being new to standing in the role of caring for my parents I needed a lot of hand holding and support. Copper Creek was there for me every strep if the way. They did an amazing job of holding my hand through the logistics and prepping for Dad s arrival. They maintained contact days prior to our arrival to make sure I was doing okay and my Dad was okay as well we heated up for a long trip. Our flight got in at 9:30pm to Phoenix after a 6.5 hour flight and prior to that 5 hours of drive time. It was a long day. We arrived at Copper Creek by 11:30pm and were greeted with open arms by staff that was ready and prepped for our arrival. The Director of Resident Services, Roshel, was my main contact. She arranged to make sure My Dad was as comfortable as he can be in his first few nights. She made sure we covered all the bases. She took the time to get to know my Dad by maintaining a close connection with me. His stay at Copper Creek was comfortable and safe. I am grateful to everything they did for us.