Had the pleasure of staying at this location a few...

Had the pleasure of staying at this location a few weeks ago. We were in town for a football tournament and used this as a base for our entire team. Staff went above and beyond to make the stay a true home away from home experience,even to the point of the receptionist (Jim) putting on a magic show for the kids ,absolutely brilliant. Also spoke with one of the managers who happened to have grown up in buffalo and provided great info on things to see and do.
Is there things that could be improved, yes,but outside of replacing the furniture and carpet every month or so, you just will never please everyone.our 2 bed suit was clean and well appointed ,and was kept so for the duration of our stay by a more than capable housekeeping staff.
I think perhaps some of the negative comments about the conditions of the hotel possibly come from guests not realizing it's also a long stay facility and some guests do prepare meals IN their rooms.if you're looking for a 5 star midtown Manhattan type Marriott this will not please you, but if you want a clean, friendly ,centrally located hotel to stay it's a great choice.
Again thanks to Jim and the manager (her name escapes me, sorry) for making our stay a true 5 star experience.