A dream on paper, a nightmare in reality. Pro: 5 m...

A dream on paper, a nightmare in reality. Pro: 5 mins walk from Sesame Place, free breakfast. Con: literally everything else. We arrived at 8pm; our room was finally cleaned and ready for us 90 mins later. The other dozen families ahead of us on line had been waiting since earlier that afternoon. Even after we got our room, we had to wait another 15 mins for sheets (still in the laundry) so we could make the pull-out bed for my oldest daughter. Room was missing crib for my youngest. Linens on our bed were too small. When I complained to the manager, I got brushed off with a few rewards points refunded. Stay elsewhere, the convenience isn't worth dealing with the epic levels of mismanagement.