J

James Wilkins

3 years ago

OVER 2 months to get my membership issued fixed. O...

OVER 2 months to get my membership issued fixed. Over 8 hours on the phone 1 hour in the gym. Issue fixed and didn't let me know and now my account is past due. Try to setup an online account and it wont let me. They cant send me any documents for my membership in email and when I called a rep did not listen to the issue and told me three different things. Then when I asked to speak to a manager the rep hung up on me. I would like someone for Corporate Office to contact me. This was a small summary of issues I been having with 24 hr.

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