Nice hotel good location and nice view. Room servi...

Nice hotel good location and nice view. Room service staff entered the room while we were in the balcony and couldn't hear him knocking even there was a don't disturb sign. The waiter at the breakfast asked me 3 times how I would like to pay during my breakfast even I told him I will add it to there room or pay now if he wish.
Carpets all over the hotel and the rooms are so old and need to be changed ASAP