A negative experience for sure! Just finished a ne...

A negative experience for sure! Just finished a negotiation on a car to final pricing. Went out got my insurance card for the new vehicle I THOUGHT I WAS BUYING! Sales Manager Robin comes over to our desk and says the car I thought I was buying was sold 1.5 hours earlier. Really? Incompetence or??? Btw, Desiree was fine in sales associate.