I hate to put this out there for the last remainin...

I hate to put this out there for the last remaining game store in my region but if this will help the place improve and thrive then great. I have been an off and on patron of this location for a few years now. I've made purchases and I've hung out in the store using the game tables. I've recently been back several times and have had such bad experiences that I feel it necessary to post this review.

Customer Service 0/5
The staff is more or less useless. I have never walked into the store and felt like the staff even knew I existed. I'm not a magic the gathering player which is there primary focus (as you can see by the events listed). Two major events happened that just made me feel unwelcomed and that my opinion didn't matter. First during a recent pre-release event my friends and I tried to come in and play board games, specifically one we purchased from that location a week prior. There was no parking (which I will get into below.) I called the store and told them the problem. Said that the coin laundry and the restaurant next door have taken all but two spots in front of Armada. I told the person on the phone and he made excuses and said there is parking in the back. There is, but you have to walk around the entire plaza to get inside.

The second event was just a few days ago on a sunday afternoon. My friends and i again attempted to get inside and play. We found parking and when we went in all the tables were taken. Some of them had bags on them, others had armies for table top games. My friends and I made noise about wanting a table and the staff again just ignored us. We left again. I'm not asking for a lot here just to be acknowledged instead of ignored since we are not participating in the events they hold. The only time the staff has ever spoken to me was when they were closing early one night or when I'm buying something.

Products 5/5
Great selection.

Space 2/5
They seem to have out grown the location and space is limited as I made clear above.

Parking 0/5
Parking is a huge problem. During any major events or any weekends the restuarant next door puts out signs reserving spots for there location. On the otherside the coin laundry has signs out. So there is no parking near the store. You try carrying x-wing or any board games from the other side of the plaza or the back. They are not light and are not easy to move that distance.

I will not be back to this store anytime soon. I hope they improve.