I cannot comment on the customer service at this l...

I cannot comment on the customer service at this location, as none of my Samsung devices has been defective.

I associate the company name Samsung primarily with good HD televisions and - despite Seagate's takeover of this division some time ago - very durable hard drives.

Unfortunately, tests of HDDs by computer magazines usually evaluate the access times and data rates during write and read processes.

However, m is of much greater relevance. E. the permanent availability of data once stored.
I don't mind maybe having to wait a little longer for access. This hurts far less than the irretrievable loss of beloved personal memories, for which there is usually no complete and current backup. The main thing is that the hard disk then works as permanently as possible.

In this regard, the hard drives from Samsung can really score. I have partially installed them for data backup and as film drives in external housings and two internally. My system hard drive from 2007 is still running without bad sectors. Under no circumstances will I exchange them for a younger, faster and therefore apparently better model.

The star deduction is only for the sale of the hard disk division.