Chad Mahan

Review of SC Internal Medicine

I want to be clear. My family and I absolutely lov...

I want to be clear. My family and I absolutely love Dr. Sean Fuller, NP Stefanie Gunn, and Dr. Joseph Gabriel. We actually followed Dr. Fuller from his previous practice. The Nursing staff is always wonderful as well. We have ZERO complaints about the medical services provided.

However, after several years with Dr. Fuller, my family and I are now looking for other providers. The front office is incompetent at best. Most of those you deal with at the front counter are short, rude, and more often than not just flatly wrong. We, and our insurance, have been charged incorrectly more times that I can remember. The front office pressures you to pay anything they can squeeze out of you even when your insurance is CONTRACTED to cover the services 100%. I can no longer support a practice with such piss poor customer service, inaccurate (and seemingly willfully fraudulent) charging, and used car sales tactics.

If you want superb care, long waiting room times, and can tolerate the above business practices, please go here. However, if you and your wallet desire to not be treated like cattle by those at the front counter, look elsewhere. If Dr. Fuller ever decides to go to another practice, we will come back to him with much haste. But one thing is certain, we will not step foot in these halls again.