Jason Lyons

Review of Capital Dodge | Chysler | Ram ...

Recently, the A/C on my 2013 Caravan died. Normal...

Recently, the A/C on my 2013 Caravan died. Normally this would be a warranty issue but we were over the 60 000km so I assumed I was out of luck. Expecting a huge repair bill I contacted Capital Dodge with the hopes that there might be some way to reduce the cost of the repair.

I brought the van in to Capital Dodge and after diagnosing the problem, Assistant Service Manager Ryan Rodney called me to inform me he had arranged for the part to be covered by Dodge as a good will offer and, add to that the labour costs would be reduced! What was a $1600 repair came all the way down to under $250!

I can't thank Capital Dodge enough, and Ryan Rodney in particular for helping me out! I was very, very impressed with the professional service and the willingness to go beyond the call of duty! Certainly made my day!

Jason Lyons