Allen Johnson

Review of DeLacy Ford

Sales is good, Ralph Johnson is an awesome guy BUT...

Sales is good, Ralph Johnson is an awesome guy BUT go somewhere else for service. They keep giving my 70 year old father the run around about roatating his tires. The front rims are covered with brake dust so it doesn't take a genius to notice if the front rims made it to the back, plus my father is a retired mechanic of 30 plus years. He recently put the truck on a lift and had to pound the rims off with a sledge hammer and piece of lumber protecting the tire, meaning after the lug nuts were removed he found that the rim was ceased to the vehicle. If it takes that amount of effort to remove the rim then the service center didn't have it off either. You would think for such an easy (~$15) service they would just rotate the tires to his liking and let him be on his way, but I guess ego gets in the way and arguing with a senior citizen that paid cash up front for a 40K truck is this places perogattive.