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Review of Birthcare Inc.

3 years ago

Sorry, have to rate this place 1 star comparing to...

Sorry, have to rate this place 1 star comparing to the Botany birthcare where I stayed after having my first child. Some staff were communicating in a manner that I would not expect to be applied towards new mothers who are sleep deprived and just gave birth.
Food & lady handling the menus was lovely.
My stay was awful- I shared a room with a women who had not turned off her phone day or night, even when I asked her to. I did not sleep for over 42 hours due to her being loud, snoring, her phone beeping DAY AND NIGHT, her playing videos and music out loud, and her multiple loud family members visits, including sneezing kids!!!! Rules of the birthcare state CLEARLY the amount of visitors, etc. Yet, after I complained at the reception and asked to help to find a solution to get some sleep after these 42 hours, I had no feedback, no help, no follow up- nothing. They just said "Oh, okay".
You have to follow up your own rules and make sure that everyone is comfortable, who else will do it?
I checked out earlier because I felt dizzy and over tired not being able to sleep at all.
Another problem- everyone who walked in left the door open, exposing me while breastfeeding etc. My room was in the corner and I did not feel comfortable being seen.
The bed light in my room was not working properly, it was flicking all night long and I honestly felt like I am in some sort of a torture chamber - overtired, not able to sleep, with a loud snoring "neighbour", and this flicking light on top of everything like a cherry.
There was not enough wipes and pads and nappies too, had to ask few times to get a top up. My medicine plan was not followed, I had to ask when they will give me my pills and I had to specify what they are.
Overall it was very bad experience, sadly.
I looked forward to getting some rest and support after giving birth.

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