When I review, I'm usually very pleased with what ...

When I review, I'm usually very pleased with what I review, but when staying in The Waldorf Hilton London, I never really enjoyed myself at all. We were a family of 5 and they just wouldn't let us stay in the same room. They offered us rooms on the same level but they were at different ends of the corridor! In the room, there were two beds. One that looked like it could fit 3 people easily and the other fitting 2 but 'we had to be in different rooms' . Food was ok and so was the pool but overall. 1.5 of 5