As a Hilton Diamond Member I was extremely Dissati...

As a Hilton Diamond Member I was extremely Dissatisfied with the quality of service I received at this Hotel. My room was not cleaned after being out all day, I had to request turn down service every night I was there, at the very least I wasn t even greeted or thanked for being a Diamond Member with the hotel and when I asked for a bottled or water I was told no they are in my room and when I get to my room it wasn t there. The complimentary upgrade was worse than the original room I preselected through the app. The hotel looks nice from the outside and that s about all. I was very surprised at this Hotel especially for what it costs to stay there. I have received better services at Hamptons Inns in rural areas. I will never stay here again and I will definitely place this review on every platform I can to let other Hilton Members to choose elsewhere when coming to Miami.