J

I arrived about 9pm Sunday to the ER. Saline call...

I arrived about 9pm Sunday to the ER. Saline called to let them know I was coming because Saline did not have a gastro doctor available. So UAMS knew I need a gastro doctor to remove food stuck in my throat. When I arrived they put me in a room and I waited and waited. Finally pushed the call button to see where the gastro doctor was. Within a minute the gastro doctor came in and informed me that the technician for the scope machine that was on call could not be reached. You knew I was coming and yet there is not a tech here and you can not reach the one that is on call. I was told it would be several hours. Nurses were rude when they did answer the call button. Sunday morning they told me that they were just going to admit me and put me in a room since they could not get in touch with the tech on call. Almost two hours later the gastro doctor comes in to tell us that another technician had been called and they would be here shortly and the procedure should be done in about an hour. It was over an hour, however, the tech arrived with equipment saying you should have called me hours ago. I told him that if I had had his number I would have. The pain from the food stuck in my throat increased as the time went by. Once the tech and doctor were set up the procedure went quickly. It should have been done within my first 2 hours there; instead of me being there 12 HOURS!!

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