Originally placed an order with a big box store he...

Originally placed an order with a big box store here in town for a carpet install thinking they would be the cheapest and the quickest. Because the process was taking weeks I had to go another route. Called Big Bob's and Carlos answered. He was very professional and seemed like he sincerely wanted to help. Stopped by the same day to pick out the flooring. Mario and Roberto installed the next day. I am sure they are not able to do a 2 day turnaround for all customers but I was lucky enough to get in. The process was simple and everyone I talked with from the beginning to end was very polite and professional. Plus, I saved $500 compared to that big box store I mentioned earlier. We will use them again!