J

Julio Rojas

3 years ago

Experience - My personal experience with Dr. Wong ...

Experience - My personal experience with Dr. Wong was exceptional. Dr. Wong is highly professional and puts you to ease immediately by sharing the entire process of the surgery with you. Moreover, the surgery itself was executed exactly as described. The expected results have been achieved.
Staff - The staff was very friendly and professional. Part of the protocol of the Pre-Op is to have a staff member walk you through the facility and describe the work flow during operation day. The staff also too COVID precautions seriously, utilizing face masks, hand sanitizer, and a laser thermometer to measure temperatures of clients.
Services - Dr. Wong's bio will speak to the level of service provided by Eyes of Texas Laser Center. My wait time for pre op, op, and post op were all less than 10 minutes. I would recommend Dr. Wong to any of my friends, family, or acquaintances. The center also offered a generous discount for my military active duty status.
Transparency - Extremely transparent in both the potential outcomes of the surgery as well as overall cost of the surgery.

The only minor critique I would offer is a more clearly defined eye drop schedule. The schedule does not have the best font and the bottles could be better matched to the labels on the schedule. This is the only critique I can provide.

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