M

Mandi Van Meter

4 years ago

UPDATE!!! Although I still think the physicians ar...

UPDATE!!! Although I still think the physicians are great, I have been scammed by the manager/billing "guy" out of almost $300.00!! (2 visits) They accept my insurance but asked if I pay full, upfront until my insurance pays them, then they would give me my money back. I have NEVER had a problem with my insurance so I agreed. When I haven't received my refunds, I called and they blamed my insurance, so I called my insurance and they told me they had it filed as fraudulent and they were just waiting for the manager to call back to fix the problem. When I told them to just call them back, they refused. They also refused to call me back, and ignored me every time after that! Someone emailed me from their office and told me to send in my records myself!! I can't, because I'm not the one who filed the claim!! All I did was ask them to fix the fraudulent paper work by making one phone call... they finally fixed it but at their own pace. Im still waiting on my money though. Fingers crossed!

Dr. Sattar and her staff are amazing!! They're dedicated to getting you feeling better!! They explain everything to you and never rush you!

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