First off we did a one way rental car and traveled...

First off we did a one way rental car and traveled from Pennsylvania to Circle Motorsport in Eatontown, New Jersey that was a 3 1/2 hour drive for my husband and me. So we had high expectations buying a 2010 BMW 528i xDrive , sight unseen, only to rely on photos and descriptions from the salesman John Marchette . John was GREAT to deal with, good communication and he sent additional info like the carfax free of charge. When we got to Circle BMW we were amazed at the size of the dealership ! What a large selection of New and Used BMW's. My husband commented " Now this is a real BMW dealership ! " It was BMW eye candy as far as you could see. We were in awl of the inside of Circle Motorsport, they had a fully restored 1958 BMW Isetta (which my husband would love to own one day)and in addition to the Isetta they had an awesome wallpaper border depicting BMW through the years through out the show room. We were greeted by a friendly face and taken to meet John Marchette (finally a face to put to the voice on the phone) John was just as nice and helpful as he was on the phone and emails.John started the paperwork and got the ball rolling on the process of buying our "new" used BMW.John handed us over to the wonderful and informative Brian Valentine. Brian escorted us outside to see our new baby. Wow I Loved her immediately, she sparkled liked a 2013 instead of 2010 and she was in pristine condition just like John stated on the phone. I insisted that the car be from a non-smoker and no dents or dings and John was totally honest( you know what they say about salesman, not this guy John was straight with us about the condition of the car.) Brian Valentine( now this guy should get employee of the year) he is the most versed guy on ALL gadgets and gizmos on a car! Brian demonstrated and answered all my questions and even set up my bluetooth and radio stations and I didn't even have to ask! Brian didn't rush us either, he gave us all the time we needed to feel comfortable about the car and just how everything worked. Needless to say I never got service like that in all the years I've bought new or used cars. Service like that is just unheard of now a days so you can see why I was so impressed. Next we got to deal with the finance guy Rodney Duran. Rodney got all the paperwork together that we really didn't have to do anything but sign a few papers. Rodney took care of the paperwork to pay the Pennsylvania sales taxes and even notified our insurance company that we had purchased our car! How easy that was! Next we got to meet the General Manager Sal (Salvatore) Gerbino, he came over to talk to us as we took a photo of the Isetta (the car my husband would so love to own)and he wanted to make sure we were happy and satisfied with our purchase and the whole process before we left. Imagine that a General Manager taking time to chat with a customer.Sal even helped us with directions and places to dine before we left Eatontown,NJ. Sal thanks for the GREAT hospitality and your generosity.What a GREAT group of people! We already know where were buying our next BMW.Thanks everyone for an easy and enjoyable car buying experience. Mr. and Mrs. Jan Schwartz York, Pennsylvania