Got picked up for my drs. Appointment an hour and ...

Got picked up for my drs. Appointment an hour and 45 mins early. Got there an hour and 25 mins early. I got finished at 11 and i called for my return trip home. We wont be able to get a car out there to you until 1:45, 1:30 at the earliest.... Worst service when you send it to your supervisor to get a car assigned, then are still are sitting here until the time said after you call and get told they will be there in about 20-25 mins. This is terrible customer service and a terrible company.