Bia L Review of Renaissance Chicago O'Hare Sui...
Beautiful modern hotel. The bedroom is separate fr...
Beautiful modern hotel. The bedroom is separate from the living room area and it s furnished with a fridge, coffee station, work desk, and a couch. The bathroom was big and bright and the decor in the room was very appealing. The wallpaper designed with a staircase and window made the room feel spacious. In the lobby, there is a Starbucks to the left of the reception desk, and there are more seats than you could imagine for a hotel lobby. The location of this hotel is also very convenient, with the train situated at the front of the hotel and a Mariano s supermarket across the train tracks.
The reason for a star taken off was the airport shuttle and check in process. After waiting 30 mins for the shuttle at 10:30pm just to have a swarm of people running towards the shuttle when it arrived AND with people not getting on, it was very disappointing. After getting off the shuttle, we were all faced with an enormous line up for check in with only two front desk agents. It is something that needs to be rectified so guests are not disappointed before they even arrive at the hotel.
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