Rich Hippler

Review of Factory Authorized Outlet

The first time I pulled the start rope on my new g...

The first time I pulled the start rope on my new generator, it stayed out. I removed the starter and found a broken spring. I called the service number and asked if they would just send a new spring. Brandon said he would just send a new starter. Later that day I got a copy of the repair ticket via e-mail that show a new starter would be shipped at no cost to me. I don't think you can beat that!