Kanitra Sterns

Review of Toyota of Irving

Ben was nice. I just didn't appreciate being lied ...

Ben was nice. I just didn't appreciate being lied to about GAP insurance by the finance guy. I was told it's included in my deal when Ben quoted the payments. But the finance guy said no & that my insurance company Geico offers gap. My crazy self believed him.Now I was told gap is only offered through the finance company or dealership. So he knew damn well he was lying to my face. Very unprofessional & dishonest. The dealership was nice. But misleading.